Category: 3par

How to install 3par Virtual Service Processor 4.4

Service processor is a very useful tool to monitor the and respond to 3par storage activity, reports and incidents occurring round the clock.

How to install 3par Virtual Service Processor 4.4 1

3par Service Processor has many advantage to manage and monitor the 3par storage system for day to day activity.

Here we’ll discuss the installation of 3par Virtual Service Processor step by step.

3par Virtual Service Processor needs to be downloaded from the hpe website : https://myenterpriselicense.hpe.com/cwp-ui/auth/login

How to install 3par Virtual Service Processor 4.4 2

You need to have a passport account to log in to the hpe software site. Once you log in you will get options to download all the software related to the hpe 3par.

Now you need to download either hyper-v or ESX vmware Virtual Service Processor ISO and prerequisite needs to made available. It can be installed as a virtual appliance. The downloaded file will appear like below:

How to install 3par Virtual Service Processor 4.4 3
HPE 3PAR Service Processor is a support device implemented as an appliance on either a Physical or Virtual environment

Virtual Service Processor versions:

HPE 3PAR Virtual Service Processor : Virtual SP 4.1

HPE 3PAR Virtual Service Processor : Virtual SP 4.2

HPE 3PAR Virtual Service Processor : Virtual SP 4.3

HPE 3PAR Virtual Service Processor : Virtual SP 4.4

HPE 3PAR Virtual Service Processor : Virtual SP 5.0

Post downloading the virtual SP ISO image you can double click on it / extract to find out the OVF file

How to install 3par Virtual Service Processor 4.4 4

Now double click on the OVF file and click Import. Now it will build a virtual appliance and to power on. The file name would mount in the Esx as – rhel_Vsp-4.4.0.GA-22

How to install 3par Virtual Service Processor 4.4 5

Post importing the virtual appliance is ready to power on. While powering on it will load and go through many installation phases:

How to install 3par Virtual Service Processor 4.4 6

Finally it comes to log in screen:

How to install 3par Virtual Service Processor 4.4 7

Here we need to use the detault login account as 3parcust and password 3parInServ.

Note: Default user: 3parcust, password: 3parInServ / user: admin, password : 3parInServ.

When you log in with 3parcust it may say – The SP Moment of Birth has not been completed!! Please login as root and answer the questions!!!! Press enter to continue.

How to install 3par Virtual Service Processor 4.4 8

Now press enter and enter username as root:

How to install 3par Virtual Service Processor 4.4 9

Then follow the onscreen instruction:

How to install 3par Virtual Service Processor 4.4 10

Now you need to enter the 3par serial number which you want to connect to service processor:

How to install 3par Virtual Service Processor 4.4 11

Enter your network details and follow the further instructions.

How to install 3par Virtual Service Processor 4.4 12

You can choose a country of your choice:

How to install 3par Virtual Service Processor 4.4 13

Site specific information also needed:

How to install 3par Virtual Service Processor 4.4 14

Now you can complete the MOB of Virtual Service Processor. Please note that some of the configuration or information may not pass however all those configuration can be done later as well. So please go ahead and complete the MOB.

How to install 3par Virtual Service Processor 4.4 15

It will show the configuration summary which we should not be worried about even something shows failed as it can be configured later as well.

How to install 3par Virtual Service Processor 4.4 16

Now it would reboot again and prompt to log in. You can log with user : 3pacust and password: 3parInServ.

How to install 3par Virtual Service Processor 4.4 17

Now you can perform additional Service Processor configuration:

How to install 3par Virtual Service Processor 4.4 18

If you choose 1st option then inbound / outbound related network can be configured:

How to install 3par Virtual Service Processor 4.4 19

If you want to disable the Service Processor firewall or modify the settings you can choose the 2nd option:

How to install 3par Virtual Service Processor 4.4 20

Now you can try to access the SPOCC (Service Processor Onsite Customer Care) which the web interface of the virtual and physical service processors in 3par storage. For example if you have given the IP for the virtual Service Processor as 192.168.237.220 then you can use :https://192.168.237.220:8443 and username : 3parcust, password: 3parInServ:

How to install 3par Virtual Service Processor 4.4 21

Post login successfully you can see below screen:

How to install 3par Virtual Service Processor 4.4 22

Now you can perform several operation related to 3par such as:

  • Monitoring
  • Log collection
  • HPE support engineers can access 3par remotely
  • Manage 3par using Service Processor without direct log in to 3par arrays.
  • Perform Service Processor OS upgrade
  • Perform 3par OS upgrade
  • Enable call home feature which a continuous monitoring of 3par storage systems by IRS servers.

Also check – How to replace a failed disk in 3par storage?

…………………………………………………….

How to replace a failed disk in 3par storage? 23

How to replace a failed disk in 3par storage?

It is simple to replaced a failed hdd in the 3par storage systems most of the time however we need to ensure that right procedure and guidelines are being followed.

How to replace a failed disk in 3par storage? 24

Here are we’ll discuss the the procedure to replace a failed hdd in the 3par storage systems. First of all we need to find about if there is a hdd failure.

Service Processor

First of all you many receive an email notification by the IRS server about failed hdd if the Service processor is connected to the 3par. It can also send an alert saying for example pd 30 has failed. As soon as we receive this type of alert we need validate if that is a genuine alert about a failed hdd and not a false alert.

You can log in to Service Processor or Store Serve Management Console (SSMC) and check the alerts status. If the alert has been resolved by itself then you may not need to do anything. You may see the message like below, for example:

 Magazine 3:7:0, Physical Disk 95 Failed (Replace Drive {0x46}, Vacated {0x45}, Errors on A Port {0x87}, Errors on B Port {0x8b}, Invalid Media {0x98}, Smart Threshold Exceeded {0x9a}, No Valid Ports {0xa1})

Note: Magazine 3:7:0 means – Cage 3, Magazine 7, Hdd 0

A pd (hdd) can be reported as degraded as well and we need to verify why the pd shows as degraded.

However failed hdd can be check by running below commands:

>showpd -failed -degraded

95 3:7:0 FC 10 failed 838656 0 1:0:2 0:0:2* 900

How to replace a failed disk in 3par storage? 25

You can also command > servicemag status 3 23 to find out the status of the failed hdd.

Servicemag is process which runs to ensure there is no hdd failure. If there is any hdd failure due to bad blocks or some bad chunklets, then a PD would be marked as failed by the Inform OS of the 3par storage.

Once a hdd is marked as failed then the Inform OS informs all the 3par controllers that a particular pd has failed and not good for data storage anymore. So no chunklets should be drawn from the failed hdd to write anymore data.

Servicemag commands:

servicemag start [options] <cage_ID> <magazine>

servicemag start [options] -pdid <PD_ID_0>…<PD_ID_3>

servicemag resume |unmark [options] <cage_ID> <magazine>

servicemag status [options] [<cage_ID> <magazine>]

servicemag clearstatus <cage_ID> <magazine>

Subcommands

Start – This command informs the 3par system manager to relocate all the data chunklets from this magazine / hdd to other disk location so that this drive magazine can be removed to replace a faulty hdd.

How to replace a failed disk in 3par storage? 26

Resume – It informs that 3par system manager that a hdd has been replaced and data can start moving to this replaced hdd.

How to replace a failed disk in 3par storage? 27

Unmark – This command stops the servicemag process and resets the internal status of the pd. If servicemag resume command is not working while trying to run servicemag on a newly replaced hdd or servicemag start while trying to fail a hdd manually or vacate the magazine, then servicemag unmark command can be run.

Clearstatus – Clears the log shown by the servicemag command status for the given cage and magazine.

Once the hdd failure is confirmed then failed hdd can be replaced. Now we need to ensure that compatible hdd is replaced as 3par Inform OS. If the compatible part is not replaced then hdd would not work and it would not be detected by the 3par as well.

Also check : What is AWS Elastic Compute Cloud (EC2)?

………………………………